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  5. BB018358
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SaaS Based Conversational AI Startup Raising Funds

Listing ID: BB018358
Posted By: Third party
Last Active: 1+ year ago
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About Business

SaaS-based enterprise digitizing financial services to make them more affordable and comprehensive. The company offers a scalable borrower engagement platform leveraging mobile messaging and voice interaction, and is now developing conversational voice AI agents to deepen customer engagement. Currently serving top Indian banks on track to reach 8 million customers across India this year by leveraging natural conversational voice as the primary and default UI, and covering regional languages.

Services offered:
360° Customer Connect to improve customer retention, collections, and repayment rate and detect frauds.
Product Awareness and Financial Literacy Campaigns to increase customer base through interactive, mobile messaging campaigns from a robust library of professionally produced content.
Customer Service Assistant to provide a fully automated, 24×7 point of contact with the customers where they can access personalized information, transact quickly and easily, and make routine service requests.
Insights to identify opportunities from robust analytics to better serve and monetize your customers.

Clientele type

Serving institutions like:
Banks, Digital lenders, NBFCs.
Axis Bank, Equitas Small Finance Bank, IIFL, L&T Finance, Fullerton India, Ujjivan Small Finance Bank, Utkarsh Small Finance Bank and more.

Premises

The premises are on lease.

Asking Price Includes

The promoter is ready to offer equity in exchange for raising funds.

Asking Price

INR 4.50 Cr

Minimum ticket size

INR 2.50 Cr

Reason

Raising funds to reach 8 million customers across India this year by leveraging natural conversational voice as the primary and default UI, and covering regional languages.

More Details

Professionally run team of 17 people. The Founder holds a PhD in Computer Science from Stanford University with 12+ years of experience in building mobile voice tech and 7+ years in enterprise SaaS. Senior team of 5 people.

Technologies: Conversational AI: Integrated with Google Dialogflow, Navana, Eleven Labs, andOpenAI GPT 3.5
Digital payment: UPI-enabled, pre-populated (deep) digital payment links to significantly increase collections efficiency
Xact: Interactive response system sending personalized pre-recorded messages allowing end-users to provide feedback through touchtone or voice responses.
Messenger: Plug and play voice messaging solution capable of quickly broadcasting voice message campaigns in any language.
Secure Data Lake: Scalable and secure cloud-based database powering company’s robust analytics.

Awards & Recognitions:
Selected as the network member into the prestigious Women’s World Banking Global Network.
Honored as one of five growth prize winners by Action for India.
Named as a Laureate of The Tech Awards for applying technology to benefit humanity.
Honored as The Artha Platform grand prize winner of Sankalp Unconvention Summit.

Keywords

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Business Tags

banks Conversational AI Financial institutions IVR nbfc

₹10 to ₹200 Cr

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